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Terms & Conditions

SITE OCCUPATION: Management reserves the right to restrict numbers of persons & cars on any site or in any area of the Park. A site normally allows for  2 persons or a family unit. Family unit defined: Parent & their dependent children. This does not relate to prices. No teenagers to remain on site without parental supervision.

Minimum booking periods

Long Weekends: Minimum 3 night booking for Queens Birthday, 4 nights Melbourne Cup                                                                            

Weekends from September to December: Minimum 2 night booking for all other cabins & cottages.

Weekly rate: No other discounts apply.

Cancellation Policy

Off Peak period cancellations:

ACCOMMODATION CANCELLATIONS: Must be received at least 7 days prior to arrival for a full refund less $40 cancellation fee.  No refund if less than 7 days notice given.

SITE CANCELLATIONS: must be received 48 hours before arrival, for a full refund less $15 administration fee.  No refunds if less than 48 hours notice given. 

If you do not arrive by 10am the day after the arrival date, where a deposit has been received, the booking will be cancelled and the deposit held.

Long Weekend cancellations:

60% of deposit paid will be refunded for cancellations received 30 days prior to arrival date. No refunds for cancellations received with less than 30 days prior to arrival date. 

Balance of fees are payable 30 days prior to arrival date. 



SPEED LIMIT: Within the Park is 5km per hour

DEPARTURE: On departure day sites are to be vacated by 11.00am and accommodation units by 10.00am. Late checkout may be available outside the Christmas holiday period but only after arrangement with reception. Late checkout fee applicable.

AWNINGS & SHADEHOUSES & GARDEN FURNITURE: Awnings & shadehouses must be securely fastened when erected. Awnings & shadehouses must be removed & all other items including garden furniture, BBQ's, bicycles etc stored inside when site is unoccupied for more than 24 hours. All items including garden furniture & BBQ's must be stored inside when site is unoccupied. Drawbars are to remain uncovered. Tarps, tents, shadehouses etc are not permitted to be tied to trees.

CARS: All vehicles must be parked on the site. A second vehicle is allowed provided it can fit on the site. A fee for the second vehicle applies. The visitors car park is for DAY VISITORS CARS ONLY. A maximum of 2 cars per site is permitted in the park.

BOOM GATES: Tail gating is prohibited & offenders will be evicted. PIN's must not be given to visitors.

BICYCLES: Riding of bicycles, scooters & skates of any description around the boom gate area or after dusk is not permitted. Cyclists must obey the speed limit whilst riding in the park & are to remain on roadways. Helmets must be worn when riding bicycles in park. Management reserves the right to withhold bicycles, skates/skateboards or scooters where the rider has infringed any part of this rule. Razer (slider) bikes & Green Machine pedal racer cars are not permitted.

VISITORS: Visiting hours are between 9.00am & 9.00pm & all visitors must register at the office. Fees applicable. The registered site-holder is responsible for their guests' observances of the Park Policies & must ensure that their guests are registered.

Unregistered day & overnight visitors will attract double the normal fees which will be applied to the site-holders account. Day visitor cars are NOT permitted through to sites. A visitors' car park is provided.

FEES & REFUNDS: All fees are payable in advance. No refunds for early departures.

NOISE: No noise is to be audible to the adjacent site after 10pm. Please call the duty Security manager for disturbances after this time only. The phone number is on your issued park map.

ALCOHOL: It is a Shire Bylaw that persons must not at any time consume any liquor or have in his or her possession any unsealed liquor container other than when on their site. Penalty $100. Underage drinking within the caravan park will not be tolerated.

BEHAVIOUR: Swearing, anti-social behaviour & unlawful acts including but not limited to; violence, use of drugs, theft, vandalism, abuse (physical or verbal), foul language, excessive noise, unruly behaviour, drunken behaviour & under age drinking are totally unacceptable & are not permitted at any time. The managers or their representatives reserve the right to withdraw any booking or require the eviction of any persons if in their opinion there is a breach of any part of this rule.

TRENCHING: Trenching around tents & annexes is not permitted.

SPORTING ACTIVITIES: All sporting activities are to be played on the recreational area. Not on campsites or roads.

PETS: No pets of any description are permitted in peak times.  Pets may be allowed at other times at the discretion of management and only on the sites allocated at "D" on the Park Map and the 2 "Wave" cabins - subject to availability. Generally only small lap dogs will be accepted in the Wave Cabins.

POWER LEADS, WATER, GAS & SULLAGE HOSES: Unoccupied vans must not be left connected to services. Power leads & sullage hoses must be disconnected & stored & gas shut off at the bottle. Power leads must only be 15amp. Leads & hoses left connected to vans & services will be disconnected by staff.

WASHING MACHINES & CLOTHESLINES: Individual washing machines & temporary clotheslines are not permitted. Laundries & clotheslines are provided for your convenience.

SLEEPING IN CARS: Sleeping in any motor vehicle (with the exception of a properly equipped campervan) is not permitted.

TOILETS & SHOWERS: Children under 7 must be accompanied to the toilet & shower by an adult.


FIRES & BBQ’S: BBQs or heaters that require heat beads or any other type of outdoor heating is not permitted. Campers using gas barbecues should familiarise themselves with summer fire regulations.

MAIL AND TELEPHONE MESSAGES: Campers site numbers will be displayed on the office notice board for those with messages or mail to be collected from the office. Phone messages will be delivered to campers in EMERGENCY cases only.

SUB LETTING: Hiring your van out is not permitted. If others use your van you must instruct them to register their names at the office & pay the appropriate fee.

OWNER ONUS: Tourist Park Management & Consultants Pty Ltd. Accepts no responsibility for vehicles & their contents whilst in the Park. It is your responsibility to ensure that your equipment (particularly gas bottles) complies with all Government regulations.

RESPONSIBILITY: The registered site holder is responsible for the conduct & behaviour of all members of the booking. The owners reserve the right to cancel or withdraw any booking made for a person or persons or decline to accept any such booking. The right is reserved to require any patron to withdraw from the Park at any time if in the opinion of managers or their representatives, his acts, conduct or behaviour is offensive, detrimental or not compatible with the interest, harmony, comfort or welfare of the other Park patrons.

ACCOMMODATION BUNKS: Children under 9 are not permitted to use the top bunks.

SWIMMING POOL AND SPA: Hours of operation are 8.30am-9.00pm. For overnight paid guests use only. Day visitors are not permitted to use the pool or spa. Guests must observe pool & spa rules located at the facility. Children under the age of 13 must be accompanied in the pool/spa area by a parent/guardian. Children under 18 are not permitted in the spa during peak times when signed at the facility. Balls are not permitted in the pool area.


Emergency contact numbers:
  • Fire Brigade, Police & Ambulance: 000
  • Geelong Hospital Emergency Section: 5226 7111
  • Surfcoast Medical Centre – McMillian St: 5260 3901 or 84169662
  • Poison Information Service: 131126
  • Caravan Park Office: 52631583 – The 24 hour security number is issued upon check in.


Instructions to Patrons

Emergency procedure not at your Site/On Site Accommodation

  1. In the event of an emergency NOT including your particular site or on site accommodation, you should adhere to the following procedures:
  2. Secure your valuables
  3. Make sure your accommodation is safe by turning off power & gas
  4. Gather all site members
  5. Walk to the nearest assembly areas, at the BEACH or OVAL
  6. Wait for instructions from Emergency Services or Caravan Park Staff

Emergency procedure at your Site/On Site Accommodation

  1. In case of an Emergency at your ACCOMMODATION you should:
  2. Notify Caravan Park Office or ring fire brigade on 000
  3. If you attempt to extinguish fire use correct extinguisher
  4. Turn off power & gas
  5. Connect hose to taps dmxEdit_1438312833699
  6. Evacuate all family members to the nearest assembly areas

In the event of an emergency DO NOT attempt to remove your car, boat or caravan. This will block the road & hinder Emergency Services. This procedure does not cover Code Red days. If a Code Red day is called for our area we reserve the right to close and the park’s in-house services (ie cleaning, reception, rubbish collection etc) will be limited. It is your responsibility to develop your own fire plan strategy and monitor weather conditions and warnings. The CFA have advised the safest option is to leave the area for the day. For more information on what to do on code red days and where the safer area is in Anglesea, please refer to flyers in our camp kitchens and the office notice board.

Annual Site Holiday Agreement 2016-17